What Is Payment Posting in Medical Billing?

Payment posting is the process of recording payments received from insurance companies and patients into the medical billing system. It helps practices track claim statuses, monitor payer reimbursements, and spot any discrepancies that could impact revenue.

Payment posting typically involves two main steps:

1. Insurance Payment Posting — Posting Explanation of Benefits (EOBs) or Electronic Remittance Advices (ERAs) received from payers.

2. Patient Payment Posting — Recording patient copays, deductibles, and outstanding balances after insurance adjustments.

Why Payment Posting Is Important

• Accurate financial records — Maintains transparency in revenue tracking.

• Faster denial detection — Identifies underpayments, rejections, or payer discrepancies.

• Better patient communication — Clear posting ensures patients understand their balances.

• Improved revenue cycle efficiency — Reduces revenue leakage by reconciling all payments.

• Stronger practice decisions — Provides financial insights for better operational planning.

Common Challenges in Payment Posting

• Delays in posting payments due to manual processes

• Errors in recording insurance adjustments or write-offs

• Misapplied payments leading to inaccurate patient balances

• Overlooking partial payments or payer underpayments

• Lack of timely follow-up on denied or rejected claims

GladMedRCM Payment Posting Services

Our team streamlines the payment posting process with accuracy, speed, and compliance:

1. ERA & EOB Management — Posting payments from insurance companies with proper adjustments.

2. Patient Payment Tracking — Recording patient copays, deductibles, and out-of-pocket amounts.

3. Denial Identification — Flagging denied or underpaid claims immediately for follow-up.

4. Reconciliation & Reporting — Ensuring payer payments match expected reimbursements.

5. Adjustment Accuracy — Recording contractual adjustments, write-offs, and balance transfers correctly.

6. Transparency in Patient Accounts — Keeping patient ledgers accurate for clear communication.

Benefits of Choosing GladMedRCM

• 100% accurate posting with quick turnaround

• Faster denial and underpayment detection

• Reduced revenue leakage and improved collections

• Comprehensive reporting on payer trends

• Enhanced patient satisfaction with clear balances

• HIPAA-compliant, secure payment handling

Get Started with GladMedRCM

With GladMedRCM’s Payment Posting Services, your practice can achieve accuracy, efficiency, and complete visibility into the revenue cycle. Let us handle the details so you can focus on patient care and growth.

📞 Contact GladMedRCM today to learn how our payment posting solutions can optimize your medical billing process.