Our Services

Our goal is simple: Increase your collections, Reduce denials and Save you time.

At GladMed RCM, we provide comprehensive, end-to-end revenue cycle management services tailored to the unique needs of solo providers, group practices, and specialty clinics.
From credentialing your practice with payers to managing claims, collections, and patient statements — we handle the entire revenue cycle so you can focus on patient care, not paperwork.

Credentialing & Provider Enrollment

We manage provider credentialing from start to finish — whether you're onboarding with new payers or revalidating existing contracts. Faster payer enrollment No delays in reimbursement Expand your patient base with minimal admin burden We take care of the forms, follow-ups, and compliance — you stay focused on care.

Patient Scheduling & Eligibility Verification

We help ensure patients are scheduled efficiently and their insurance verified before the visit, reducing last-minute denials and payment issues. Insurance eligibility checks before every visit Real-time verification to prevent coverage surprises Optional scheduling support to lighten front-desk load

Prior Authorization Support

Avoid delays before the claim even begins. We handle prior authorizations so your staff doesn’t have to chase faxes, portals, or phone lines. Especially critical in behavioral health, TMS, psychiatry, and pain management — where pre-approvals are often required before treatment. Authorization request submission & tracking Payer follow-up until decision Document collection & appeal support if denied We reduce delays in treatment, cut back-office chaos, and help you start care — faster.

Medical Coding (CPC-Certified)

Accurate coding is critical to clean claims. Our certified coders specialize in assigning correct CPT, ICD-10, and HCPCS codes — backed by a dual-layer quality check. Reduced coding errors Specialty-specific coding knowledge Maximized reimbursement and minimized denials Every chart is coded by a CPC-certified expert and verified before submission.

Charge Entry & Claim Submission

We ensure all charges are accurately entered and submitted daily — electronically, clean, and fast. Claims scrubbed for errors before submission Electronic claim submission through your EHR or ours Quick turnaround to accelerate cash flow Our accuracy means more first-pass approvals and fewer delays.

Accounts Receivable (AR) Follow-up

Unpaid claims are not ignored. Our team systematically follows up on every outstanding payment until it’s resolved. Aggressive follow-up with insurers Old AR recovery projects available Fewer write-offs, more recovered revenue Your time is valuable — let us chase what you’re owed.

Denial Management & Appeals

We don’t let denied claims go cold. Our denial experts analyze reasons, correct issues, and file appeals when necessary. Fast turnaround on reprocessing denied claims Appeal preparation and submission Reduced denial rates over time Tired of fighting denials? We do it for you — and win.

Payment Posting & Patient Statements

We post every payment with precision — whether from insurance or patients — and keep your financials up to date. Timely posting of ERA/EOBs Monthly patient statement generation Optional reminders for patient balances Consistent posting = clear records and steady cash flow.

Reporting & Analytics

Transparency is non-negotiable. We deliver customized reports that keep you informed and in control. Monthly collection reports Denial trends and AR aging analysis Real-time updates on billing performance You’ll never wonder where your money is — you’ll see it clearly.

How Our Billing Support Transforms Practices

A 3-provider behavioral health clinic in Illinois reduced denials by 42% and cut their A/R from 60+ to under 30 days within 4 months of switching to GladMedRCM.

Certified Billing Experts

💼 CPC- and CPB-certified coders with deep specialty experience. Fewer errors, faster payments, and expert handling of complex claims

Smart Automation + Human Oversight

⚙️ Best-in-class tools combined with hands-on account managers. Clean claims, quick turnaround, and real-time status updates

Transparent, Custom-Tailored Service

Weekly reports, no hidden fees, and plans built around your EMR. Visibility, trust, and a smoother workflow that adapts to you